All products have a 14 day “no-questions-asked” money back guarantee. You can return the product for any reason. Our guarantee is almost unconditional: the returned product must be undamaged and in a condition that we can sell it to the next customer as a new product, please be particularly careful when removing the factory packaging as damaged or missing packaging may affect our decision to accept the return. We want to be fair to you but also to the next customer who orders that product.
Refunds are made to the same credit card as was used for the purchase. If you wish to change the item for another product from the website you will pay (or be refunded) the difference in price between the two products.
You should contact us first to let us know you are returning a product and please remember to include your details and ideally your order number with the item.
We reserve the right to refuse returns on items that have been obviously damaged or significantly used.
Sorry, there is no refund for delivery costs.